Many TV enthusiasts prefer the superior picture and sound quality that LCD and other types of HDTVs can offer. Just like any other consumer electronic, you will at times experience normal, minor technical problems with your LCD TV. To address these, you can have the TV looked at by an electronics store; you can call Samsung technical support and spend lots of time on the phone with a representative, but it is often better to learn to troubleshoot these problems on your own so as to be able to resolve minor issues without having to consult outside help or spend any money.
Instructions
No Power
1.Press the power button on the front panel of the TV to test for a remote issue. The power button on Samsung LCDs is the bottom-most button on the control panel mounted on the right hand side of the screen. If the TV's power button powers the TV on, the Samsung remote may be experiencing an issue; try replacing the batteries or using a store-bought universal remote in its place.2.Reset the TV by unplugging its power cord from the outlet or surge protector into which it is plugged. Count a full 30 seconds and plug it back in. Again try to power on the TV.
3.Plug the TV's power cord into a different outlet in the home to test for a problem with an individual outlet. If you use a surge protector, plug the power cord into a different spot on the protector or bypass the surge protector altogether by plugging the power cord directly into an outlet.
No Picture
1.Tune the TV to the correct video input using the "source" button; this button is on the Samsung remote and on the same control panel as the power button. If you are attempting to watch a DVD player connected to the TV's Video 2 input and the TV is set to Video 1, you will not see a picture until the TV is switched to the correct input. Press the "source" button repeatedly until the TV displays the input that is connected to the device you are trying to watch.2.Reset the audio and video cables that attach the device you are trying to watch to the LCD TV. After plugging the cables back in, turn the TV off and back on to force it to scan for new input connections, and again check for a picture.
3.Tune the TV to another video input into which another device is connected. If you see a picture now, troubleshoot the first device individually.
No Sound
1.Press the Volume up or "Mute" button on the remote. The mute button is located in the center of the remote, right in between the volume and channel buttons. If you press either button and you see a volume slider on the screen, the TV has been unmuted and you can check for sound again.2.Reset the audio connection cables to test for any loose connections that may cause a loss of audio.
3.Press the "MTS" button to make sure you do not have a secondary audio setting activated on the TV. SAP (secondary audio programming) or MTS (multichannel television sound) can cause a loss of audio if the channel you are watching does not support those settings. Press the MTS button repeatedly until the TV screen displays "stereo."
